In the Player Protection section, you have various Responsible Gaming options available that allow you to set limits and restrictions to control your gaming activity and maintain a safe experience.
These options can be configured from your account and are designed to help you play consciously and responsibly.
Account limits
They allow you to set a daily session time limit.
Once the set time is reached, you will not be able to place new bets until the corresponding period resets.
Net loss limits
You can set net loss limits for Sports Betting and Casino over different periods:
Daily
Weekly
Monthly
Once the configured limit is reached, you will not be able to continue betting until the selected period ends.
Deposit limits
They allow you to control the maximum amount of money you can deposit into your account, with limit options:
Daily
Weekly
Monthly
Requests to decrease these limits are applied immediately. Increases may take up to 72 hours to take effect.
Betting limits
With this option, you can set a maximum amount for bets placed, for both:
Sports Betting
Casino
Limits can be set for daily, weekly, or monthly periods. Once the limit is reached, you will not be able to place new bets until the corresponding period ends.
Withdrawal request cancellation
You can choose whether to allow or not allow the cancellation of withdrawal requests.
Disabling this option prevents you from canceling withdrawals once requested, helping maintain greater control over your balance.
Activity blocking
This tool allows you to block access to specific products, such as:
Sports betting
Casino
The block takes effect immediately and remains until you decide to change it.
Time-out
The Time-out option allows you to temporarily abstain from any betting activity for a set period, such as:
24 hours
7 days
30 days
6 weeks
During this period, you will not be able to play, and it is not possible to reduce or cancel the selected time.
Regulator self-exclusion
You can request self-exclusion through the Buenos Aires City regulator.
Once the process is completed, you will not be able to access or place bets during the period established by current regulations.