If Live Streaming isn’t working properly, follow these steps to fix the issue.
1. Check access requirements
Make sure you’re logged in to your account.
You must have a positive balance or have placed a bet within the last 24 hours.
Without meeting one of these conditions, the stream will not be available.
2. Refresh the page
Reload the page in your browser to re-establish the connection.
Ensure your browser is up to date and that no extensions are blocking video content.
3. Allow video playback
Disable any ad-blockers or privacy settings that might block the video stream.
On mobile, make sure your Wi-Fi or data connection is stable.