If, while playing or depositing, you see the message “Limit Exceeded”, it means you have reached the maximum allowed amount in one of the Responsible Gaming Limits that you configured yourself.
The system temporarily blocks your bets, deposits, or losses to protect you and keep your activity under control.
How to Check
To resume playing, we recommend confirming the status of your limits:
- Check your current limits: Go to My Account → Profile → Player Protection. There, you can see if the exceeded limit is Daily, Weekly, or Monthly.
- Wait for the renewal: We suggest waiting until the renewal period ends. Please note that your account will remain restricted from operating until the exact clock time has passed since the limit was reached.
- Changes to limits: If you request an increase to your limits, please keep in mind that the change takes 72 hours to take effect. For this reason, we recommend keeping your current limits and waiting for the automatic reset period.