No. At Betano, under no circumstances can you make withdrawals to payment methods that belong to third parties. Every withdrawal request must be directed exclusively to a bank account or digital wallet of which you are the sole holder.
Why are third-party methods not allowed?
As established in our Terms and Conditions (sections 3.2 and 4.5), it is strictly prohibited to deposit or withdraw using financial instruments that do not match the identity of the owner of the gaming account.
This rule is mandatory and exists to ensure:
- Security of your account and funds: We prevent that, in case of unauthorized access to your profile, another person can divert and withdraw your money to their own account.
- Prevention of financial crimes: We strictly comply with local regulations on fraud prevention, identity theft, and money laundering.
- Proper technical processing: Payment gateways automatically cross-check data with your CUIL/CUIT. If they detect mismatched data, the transaction is rejected.
Tracking in the Progress Bar
You can see how the system audits your account data in real time from My Account > History > Transactions:
- Withdrawal in progress / Reviewing your withdrawal: In this initial phase, our system validates that the CUIT/CUIL of the destination method matches 100% with your Betano account.
- Action required: If you entered an account not in your name or the data cross-check fails, the Progress Bar will stop here. You will need to enter the verification menu to upload proof of ownership to clarify the situation. If the account definitely belongs to a third party, the withdrawal will be automatically rejected.
Allowed payment methods for withdrawal
To withdraw your winnings safely and directly, you can use the following methods, provided you are the account holder:
- Mercado Pago Digital Wallet: If you made your deposit through this method, you can now withdraw your funds directly to your Mercado Pago account.
- Bank accounts (CBU/CVU/Alias): Bank accounts or virtual wallets registered in your name.
Important recommendations
To ensure a smooth flow without holds on your payments, we advise you to:
- Absolute ownership: Make sure the bank account or your Mercado Pago profile you are withdrawing to is registered exactly with your same first name, last name, and DNI/CUIT number that you provided to Betano. Accounts of family members or friends are not accepted.
- Prior information: Check the full list of available payment methods before setting up your withdrawal to know the gateways active in your area.