You may choose to restrict your access to your account and/or exclude yourself from the Sportsbook and/or Casino on the site, temporarily.
To restrict your access to Sportsbook-Virtual and/or Casino (block activity option) or to take a break, follow the path: Account → Profile → Player Protection.
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Block activity: You can select the product you wish to block. You have the option to revoke this action at any time, and the restriction will be applied automatically.
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Take a break: This will self-exclude you from both products. You cannot revoke or reduce the self-exclusion once set, meaning you will have to wait for the stipulated period.
Account blocking and self-exclusion requests take effect immediately. If you wish to revoke a restriction on your account, you can visit the Player Protection section on the Account page or contact Customer Service.
For your protection, revocation of such restrictions will take effect seven (7) days after the receipt of your request.
There are 4 options for the self-exclusion period:
- 24 hours
- 7 days
- 30 days
- 6 weeks
However, if you have been self-excluded by the regulator, your account must remain self-excluded for a period of two (2) years.