If you no longer have access to a card you previously registered on your Betano account, but need to validate it as part of a verification process, you can do so by submitting proof of cancellation, renewal, or blocking of the card.
What documents are accepted?
You may submit one of the following valid documents:
- An official document issued by your bank confirming the cancellation, renewal, or blocking of the card
- A screenshot of an email sent by your bank with that confirmation
- A screenshot from your bank app showing the current status of the card (e.g., “cancelled,” “expired,” or “blocked”)
Where should I send this information?
Send the documents via email to:
📧 ayuda.caba@betano.bet.ar
Suggested subject line for faster review:
Subject: Card validation – not available